LIF2020
Building Amazing Customer Experiences at Scale | Roundtable with Netflix and Uber
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In a fiercely competitive world, the difference between keeping and losing a customer can come down to one single interaction with your brand.
In this keynote session, you will hear from two leading, global brands on how they remain competitive and aim to delight their customers – whenever and wherever they interact with their customers ¬ across channels, services, geographies, and customer segments.